Delay in sending out Overstrand municipal accounts

Overstrand Municipality would like to advise its customers that there is a logistical delay in the posting of municipal accounts.

As a result, ratepayers may be receiving their December 2020 statements late and in some cases even after the usual due date.

Overstrand Municipality requests ratepayers who did not receive their accounts before the account due date (the 20th of each month), to pay their monthly average amount. Alternatively request a duplicate invoice of the accounts by contacting your closest Municipal Office, or send an e-mail to enquiries@overstrand.gov.za

Those customers who have registered their e-mail contact details will receive their account by e-mail as per usual.

Overstrand Municipality would like to apologise to all its customers who have been affected by these delays and thank them for their understanding and co-operation.

If you would prefer to receive your monthly account via e-mail, please mail a request to enquiries@overstrand.gov.za

Residents can settle their municipal accounts at food stores, via the Pay@ and Easy Pay systems, EFT and other online banking options that are available.

Overstrand Municipality thanks ratepayers who have been able and willing, for paying their accounts despite the many challenges.

Contact us:

KLEINMOND: 33 5th Avenue, Kleinmond; Tel: 028 271 8400

HERMANUS: Magnolia Street, Hermanus; Tel: 028 313 8000/8111

STANFORD: 17 Queen Victoria Street, Stanford; Tel: 028 384 8500

GANSBAAI: Main Road, Gansbaai; Tel: 028 384 8300